After I bought Ruggies rug grippers to keep my carpets and rugs in place, I was pleasantly surprised by the ease and safety they provided at my home. My home looks neat and tidy, since all the mats and carpets stay at the same place where I put them. Moreover, there is no messy sight of curled corners of my carpets and rugs. My children can now play safely, and I can work peacefully without having to check them now and then. I am quite satisfied with the product.
Lately, most individuals have been asking me about the customer service of Ruggies rug grippers. They have heard negative reviews from people who paid twice and had issues contacting Ruggie’s customer service. I was amazed to hear such negative reviews about its customer service, as personally I have never experienced any issues with them. After I decided to order Ruggies rug grippers, I simply visited Amazon.com to place my first order online. I faced no problems with my order. I received my parcel in the mail after a few days of placing the order, and I have been using my rug grippers successfully ever since. It was just another hassle-free online transaction for me.
About the Complaints
I tried to find out the root cause of people’s dilemma and the truth behind their complaints against the customer service of Ruggies rug grippers. I checked the Internet to see what other users have to say about the customer service. I found that most reviews were positive, especially from the people who have ordered their product from its official website. I also observed that most of the complaints placed by customers were on weekends. Suddenly, it clicked to me that customer service is either very slow or not operational during the weekend, especially on Sundays.
My transaction while purchasing my set of Ruggies rug grippers was absolutely great, maybe because I made an order on Monday. I was so pleased and happy with my purchase that I ordered and received two more sets of Ruggies rug grippers without any glitches. I never encountered any sort of billing and customer service difficulties.
I further found that most buyers were billed twice for their order. It was something puzzling to me, as I had made two orders without experiencing such issues. On researching thoroughly, I realized that it was a user error. Some people ordered their products twice because of their slow Internet connections, thinking that the first one was not placed successfully.
Furthermore, sometimes, when in a hurry to make an order online, they forget to read the instructions carefully. I am sure this was also the reason for most people being charged twice for their order. On a lighter note, it is a good idea to have 4 to 5 sets of Ruggies rug grippers, especially when you have lots of rugs and carpets at home.
Most people are complaining that customer service does not receive their calls. However, I contacted the customer service before making my first order. I wanted to see whether there are real people to receive your call and ready to assist you in your needs. I was warmly greeted from a sweet voice, who explained the procedure for making an order and the benefits of Ruggies rug grippers.
Be Cautious When Making an Order Online
It is important that you remain aware of the on-going scams on the Internet. With so many websites selling Ruggies rug grippers, it’s not easy to find the website that is authentic and legitimate. A few of the websites are also selling this product at a reduced price. These websites tempt users to order their product, and then they try to charge twice. It is recommended ordering your Ruggies rug grippers from the genuine and risk-free Amazon.com website only. Ordering Ruggies rug grippers is a straightforward procedure that just needs you to make some clicks. You must keep yourself educated about the legitimate location of the official website before making your order.
Consumers who have complained about being scammed upon making their order for Ruggies rug grippers chose the wrong website to buy this product. When you buy your product from the official Amazon.com website, you are rest assured that you are receiving the right product from the right place and at the right price.
I am so glad that I found Ruggies rug grippers, as they have made my life so easy. Now, my home looks perfectly neat with all my rugs, carpets, and mats secured. My children can play safely at home. I found I have stopped getting panicky when my kids run over the rugs and carpets. Just my two cents: Be safe when shopping online.